- Item type
- Periodical
- Language
- English
- Source
- MIT Sloan Management Review. Winter2021, Vol. 62 Issue 2, p83-89. 7p.
- Publication date
- 01/01/2021
- ISSN
- 15329194
The authors discuss their study that address how the competitive advantages provided by digital technology have evolved. Highlights include the elements of strong leadership capability and digital capability, integration of customer data across silos and understanding customer behavior, and three elements supporting business model transformation.
