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Faqs

    
       GENERAL FAQ


        EBOOK FAQ

GENERAL FAQ

        How do I find books?

1. London, Madrid, Berlin and Paris Libraries


Use the  libraries portal

 Log in to the portal and select  Librairies Catalogues in the main search bar. Enter your key words or select the advanced search



Direct access to Berlin Catalogue  Go to OPEN 

         How to renew a loan?

At Berlin Library : Berlin Campus page> services > borrowing or simply write us an e-mail at library-berlin@escp.eu

At Paris, Madrid and London Libraries : please contact the staff directly

         Late returns

What can I do if I cannot return the book on the due date?
Late returns will result in the suspension of your library account for a period equivalent to the  period overdue.
Please email us with any concerns about the timely return of your loans.
We accept returns via postal mail.


What if I lose the book or it is impossible to return it?

  • Please send us an email to let us know about your situation.
  • You will asked to buy another copy of the book to be sent directly to the campus where the original book belongs.
  • *If you can’t get the same edition, you may buy the most-up-to-date edition.
  • If it is impossible for you to return the book to the campus where it belongs AND you still have the book with you, you may return it to the nearest campus. [NOTE: This option is exceptional]

         Can I borrow Periodicals?

At London Library 
Yes, it is possible to borrow a physical journal or newspaper for 1 day as far as it is not the most recent/last issue. Last issue is only for reference. 

At Berlin and Madrid Libraries
No, but you may scan or make copies of the articles you want to keep or read later.
Note that most of the newspapers are also available online through our databases. Remember to check Europresse. You may also use the tool Publication Finder to look for journals and their availability.

         Digital resources access conditions

    • Onsite and remote access to databases is reserved to ESCP current students, executive education participants, 
            authorized professors and staff.
    • According to license agreements, these resources must be used only for training, teaching and academic
           research purposes
      .
    • In compliance with copyright laws, use of these resources is strictly personal. No access codes or data may be
           communicated to third parties.
    • ESCP alumni can only access these resources on site, in the ESCP libraries.

          I need information about Financial Databases


What are the databases I can consult?

For a full list of financial databases, please visit the database page.


Where are they located?
Paris Trading Room. Please check information on Paris Champerret and Paris Montparnasse pages
London Trading Room please check information on London Campus page 

         I need to book a room

At Paris Montparnasse Library:  four study rooms and one cabin are accessible  from 09.00 am to 09.00 pm
Book here

         Where can I print?

Can I print in the Library ?
Yes, and you may also use  any printers in the school (on the campus where you are studying) to print. 
You can use the printers to print, scan and copy.
Note that at Berlin Library, there is a sustainable book scanner for free at your service. You can send the document to your email address or use a USB stick. Copy/printing machines can be found in the student work room/PC-Pool (B019 and B125) 
How do I print?
  • See printing information at Berlin Library
  • Watch the tutorial for ESCP Paris Campus
  • See printing information at Madrid Library.
  • See printing information at London Library.

         I have problems with the printers

I sent a print job but nothing happened

  • First check if there is paper in the drawer.
  • Extremely large files may encounter difficulties. Please check you file size. 
  • Have you sent your work in a PDF format? If yes check if the A4 format was correctly selected.
  • Ask the library staff for help.
How do I get refund if I was charged but nothing happened ?

  • At Paris and Madrid Libraries, you need to get in the touch with the IT department. 
  • At London Library, students can get a refund via Papercut. Ask the library staff to show you how to do it.
  • At Berlin library, printing is free (please respect our paperless policy)

         I need to use the WIFI

Please ask each campus for the name of the wifi in use

Paris Campus : Wifi is accessible throughout the library.
Use the ESCP network at the Paris Campuses. Login with your student number and usual password.

If you' re using Mac laptop and you cannot connect to the wifi please contact the IT department for help.

         Is there a Lost and Found?

I forgot my student card or an important document. Is it at the library? 

We will make every effort to contact you if there is any identifying information. You can also check with the security team at the entrance of the school.
I lost or forgot something (charger, notebook, usb key, keys, pen etc...) , where is it?

  • At Paris Libraries  Please ask the desk or check with the security team.
  • At Madrid Campus : Please ask the reception

         What if my question is not here?

For IT issues: 
Please contact your IT department 
IT support Paris :   assistance.dsitn@escp.eu  or call 01.49.23.25.35
IT support Berlin : beit@escp.eu

For Library and research-related questions:
Come to the Information Desk, we are happy to help you.
You can send an email at the Library staff if you are at home or call us [contact information is in the "My Library" section] 

E-BOOKS FAQ

        Where to find e-books ?

Most  E-books will be found through:
- a DIGITAL RESOURCES search ( 80% of ebooks)
- a PUBLICATION FINDER search (alternative to the DIGITAL RESOURCES search)
- a LIBRARIES CATALOGUES search 

1. DIGITAL RESOURCES

> 80 % of the ebooks are accessible via the DIGITAL RESOURCES search.

> Enter search terms in the DIGITAL RESOURCES bar (Title, author, subject, ISBN).

     

> Narrow your search by selecting eBooks as type of document.

   

2.  PUBLICATION FINDER 

This tool used to find a journal or a newspaper is also efficient to access most of our ebooks. It is an alternative to the Digital Resources Search.
>Type in an author, title or ISBN, (for a subject search, use the Digital Resource Search).
>The Publication Finder will provide a link to the resource if it is held in our digital collections. 

   

3. LIBRARIES CATALOGUE

   

Type in an author, title or ISBN of an ebook or keywords. Then, narrow your search by selecting eBooks (Type of document filter).

Libraries catalogue includes  :
- Berlin, London, Madrid and Paris Libraries catalogues
- Specific series such as French law "Codes" by Dalloz / Memento by Francis Lefebvre.
- Proquest ebooks / Wiley Online Library / Vital Source/ VLeBOOKS.
- Some eBooks that are also accessible through the "DIGITAL RESSOURCES" search.


Back to top

         OUR COLLECTIONS OF EBOOKS

Que sais-je?   / Repères
"Codes" Series/ French Law


Business and management



Multidisciplinary


"Memento" series / French Law
Business and Management

Business and Economics



Business and management
   
Multidisciplinary


Ebooks are available through these online platforms .
Reminder : use the DIGITAL RESOURCES search scenario (or the alternative Publication Finder" ) or the libraries' catalogues to search across these multiple platforms
You can also search each database separately .

         HOW TO READ E-BOOKS?

Accessing  an ebooks requires to log in with your ESCP username and password.  Click on a title to  get a full description of the resource.

1. Opening  an ebook  from  the Libraries Catalogues

         > Click on  Direct Link   




2. Opening an ebook  from digital collections 

        >    Click Online access




3. Ebook functionality varies from publisher to publisher.
Most platforms offer the ability to read  ebooks online . Ebooks or chapters  can  sometimes be downloaded.
We recommend you to read online to avoid compatibility issues regarding formats and apps to read the dowloaded materials.

         EBSCO EBOOKS

 Ebsco gives direct access to  the book record. Simply choose PDF Full Text.

         VLebooks

Search the Libraries Catalogues to find VLeBOOKS.
There's no need to create an account. 



         Vital Source-PEARSON

How to read the ebooks on the platform Vital Source?

Step 1. Click on the link in the Library Catalogue. You will be directed to the Vital Source page.
                 You do not need to register! Click on continue without an account. 

         


Step 2
.  Accept the conditions 




Step 3
.  You will arrive directly on the book and you can start reading right away.
                  Note : when you leave the page the book will be returned automatically.

         NAVIS-FRANCIS LEFEBVRE (FR)

Navis is a platform offered by Francis Lefevbre, a French publisher of legal information. On Navis you can read the “Mementos series” and legal texts.

You must create a personal account on Navis. Your account will enable you to take notes, print pages or copy paste.
 Just follow the steps indicated on the website. Use your ESCP mail to register.

        I can’t read the e-book I chose

If you choose to read online: check if you are connected to the libraries portal.

If you choose to download the e-book: check the format and check if you have the tools to open it.

*PLEASE NOTE: We recommend you to read online to avoid any trouble due to format or compatibility.

         HOW LONG IS an online reading session ?

The length of time allowed depends on the popularity of the e-book. The minimum amount of time is 2 hours.

The timeout  differs according to the platform:
>  if you are not in an actively reading (taking notes or scrolling), for about 20 to 30 minutes, your e-book session will end; you will be disconnected.
If there are no other readers in the queue, you will be able to reconnect.
>   Be careful, if you are disconnected due to inactivity, you will lose your spot.

         CAN I PRINT FROM EBOOKS?

The number of pages allowed will be indicated to you every time before you want to print or save pages.

It is not possible to print a whole ebook due to restrictions imposed by the publishers and by copyright. 

         Can I take notes or highlight passages?

You can, but only if you read the ebook online or if you use Adobe Digital Editions

         CAN I READ AN EBOOK OFFLINE?

Yes, by downloading the PDF when it is possible.

*PLEASE NOTE: We recommend you to read online to avoid any trouble due to format or compatibility.

        I did not find the answer to my question

Please send us an email with full details of your issue and a screenshot if possible to: parislibraries@escp.eu

Berlin

Heubnerweg 8-10
D-14059 Berlin
Germany
+ 49 (0) 30 32 007 142

library-berlin@escp.eu

  London

527 Finchley Road
London NW3 7BG
United Kingdom
+44 (0) 20 7443 8877

uk_library@escp.eu

  Madrid

c/Maria de Molina, 4
28006 - Madrid
Spain
+34 911 719 005 / +34 911 719 942

bibliotecamadrid@escp.eu

  Paris Montparnasse

3, rue Armand Moisant
75015 Paris
France
+ 33 (0) 1 49 23 27 72

parislibraries@escp.eu 

  Paris Champerret

8, av. de la Porte de Champerret
75017 Paris
France
+33 (0) 1 49 23 21 28

parislibraries@escp.eu 

  Turin

Via Andrea Doria, 27
10123 Torino
Italy
+39 011 1848 7208

library-turin@escp.eu

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