ESCP Europe

"TNTs are Tiny Noticeable Things. People dont need to do them, but when they do, they can have a phenomenal and explosive impact. From remembering someones first name and recalling how they prefer to take their coffee, to sending someone a handwritten thank you note, they are all the little cost-nothing engagers that create the biggest, longest-lasting impressions. They show you care, they blow people away, and they make a very big difference."