Gestion de la relation client : expérience client, performance relationnelle, hub relationnel / Frédéric Jallat, Ed Peelen, Eric Stevens, Pierre Volle

Book

JALLAT, Frédéric - Professeur à ESCP Business School. Author | PEELEN, Ed. Author | STEVENS, Eric. Author | VOLLE, Pierre. Author

Published by Pearson - 2018 , 5e éd.

Library: Paris Montparnasse Paris Champerret

Source : Syracuse