ESCP Europe

This book shows how management consultancy is based upon a model of clientconsultant relationships developed from theories of knowledge and social boundaries. Different actors, roles, and types of knowledge are involved in an interactive and dynamic process where various boundaries are constructed, reinforced, negotiated, and transformed. The chapters selectively explore these dynamics, revealing the importance of boundary complexity; the role of humour and challenge in often tense relationships; and the importance of shared knowledge domains such as sector knowledge.