"This 14th Edition addresses current trends and practices in operations management, including Industry 4.0 (also known as the Fourth Industrial Revolution), which is transforming the automation, monitoring, and analysis of supply chains through smart technology; and COVID-19 and its impact on global supply chains. The resources help you better understand concepts important to today's operations management professionals."
PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT
Operations and Productivity
Operations Strategy in a Global Environment
Project Management
Forecasting
PART 2: DESIGNING OPERATIONS
Design of Goods and Services
Supplement 5: Sustainability in the Supply Chain
Managing Quality
Supplement 6: Statistical Process Control
Process Strategies
Supplement 7: Capacity and Constraint Management
Location Strategies
Layout Strategies
Human Resources, Job Design, and Work Measurement
PART 3: MANAGING OPERATIONS
Supply Chain Management
Supplement 11: Supply Chain Management Analytics
Inventory Management
Aggregate Planning and S&OP
Material Requirements Planning (MRP) and ERP
Short-Term Scheduling
Lean Operations
Maintenance and Reliability
PART 4: BUSINESS ANALYTICS MODULES
Decision-Making Tools
Linear Programming
Transportation Models
Waiting-Line Models
Learning Curves
Simulation
Applying Analytics to Big Data in Operations Management.
