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"This 14th Edition addresses current trends and practices in operations management, including Industry 4.0 (also known as the Fourth Industrial Revolution), which is transforming the automation, monitoring, and analysis of supply chains through smart technology; and COVID-19 and its impact on global supply chains. The resources help you better understand concepts important to today's operations management professionals."
PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT Operations and Productivity Operations Strategy in a Global Environment Project Management Forecasting PART 2: DESIGNING OPERATIONS Design of Goods and Services Supplement 5: Sustainability in the Supply Chain Managing Quality Supplement 6: Statistical Process Control Process Strategies Supplement 7: Capacity and Constraint Management Location Strategies Layout Strategies Human Resources, Job Design, and Work Measurement PART 3: MANAGING OPERATIONS Supply Chain Management Supplement 11: Supply Chain Management Analytics Inventory Management Aggregate Planning and S&OP Material Requirements Planning (MRP) and ERP Short-Term Scheduling Lean Operations Maintenance and Reliability PART 4: BUSINESS ANALYTICS MODULES Decision-Making Tools Linear Programming Transportation Models Waiting-Line Models Learning Curves Simulation Applying Analytics to Big Data in Operations Management.