ESCP Europe

Cultural Intelligence teaches a way of thinking and being that will enable managers to function effectively in any culture. Instead or providing a laundry list of specific cultural dos and donts, the author show how to acquire the kinds of universal global people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to see cues in cross-cultural situations and discover how to disable the "cultural cruise control" that makes you unaware of how your own culture affects your perceptions. You'll develop a repertoire of behavioral skills appropriate to different inter-cultural situations and will be able to choose the right ones for a given interaction. Cultural Intelligence will help you be more effective in making decisions, communicating and negotiating across cultures, leading and motivating others who are culturally different, and managing your international career. from back cover.

Preface --- 1. Are you a global manager? --- 2. Understanding culture: what culture is and is not --- 3. Switching off cultural cruise control --- 4. Raising your cultural intelligence --- 5. Decision making across cultures --- 6. Communicating and negotiating across cultures --- 7. Leadership across cultures --- 8. Multicultural teams --- 9. Managing international careers --- Conclusion : the essentials of cultural intelligence --- Where to get country information..