- Item type
- Book
- Language
- English
- Publication year
- 2010
- Edition no.
- 6th ed.
- ISBN
- 978-0-273-73046-0
- Note
- Figures, glossary, tables
- Regions
- GENERAL
This book deals with operations management and is divided into five parts : provides of the nature and scope of operations management ; looks at the nature and design of operation processes ; examines planning and control ; looks at ways in which operations can be improved through an examination of failure prevention and recovery ; discusses thus far are brought together in a look at the strategic role of operations. It includes management techniques such as TQM and JIT.