ESCP Europe

Langue

English

Publication year

01/09/2013

The social and psychological needs of an employee must be understood in order to motivate him to complete the assigned tasks. Unless the leaders fully support the premise that organizations must have a high degree of communication to meet employee's psychological needs, it will remain stagnant. This may further give rise to grapevines and conflicts which adversely affect the organization. Effective internal communication is needed for management to develop and sustain a competitive advantage for organizational performance and improvement. Transformational leaders have a tremendous influence on the work place and organization's culture. If they wish to institute change, their leadership styles must be strategically aligned to accommodate the organizational culture. McKinsey's 7S framework is a model for analyzing organizations and their effectiveness. It looks at the seven key elements that make organizations successful: strategy, structure, systems, shared values, style, staff and skills. It can be aligned with any organizational issue that needs to be corrected. Utilizing past literature, survey questions, and interviews, this research paper will find out the strategy and implementation issues in communications flow that the private service sector faces and how a leader can initiate and bring change by alignment with McKinsey's 7S Framework. (PsycINFO Database Record (c) 2016 APA, all rights reserved)