Exploring value creation of generative artificial intelligence in organizations: A systematic review

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Exploring value creation of generative artificial intelligence in organizations: A systematic review

Academic Journal

Langue: English

Publication year: 01/12/2025

EAN Papier: 10.1016/j.sbr.2025.100015

Highlights •Generative Artificial Intelligence (GAI) has great potential to add value.•Socio-technical systems theory framework structures the review.•Integration success relies on interaction between social and technical elements.•Stresses need for ethical governance, responsible adoption, and strategic alignment.•Recommends gradual implementation, governance, stakeholder engagement, and ethics.

Exploring value creation of generative artificial intelligence in organizations: A systematic review

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