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This textbook is a pragmatic, hands-on guide for determining right and wrong in the business world. To be socially responsible and ethical, Weiss maintains, businesses must acknowledge the impact their decisions can have on the world beyond their walls. An advantage of the book is the integration of a stakeholder perspective with an issues and crisis management approach so students can look at how a business's actions affect not just share price and profit but the well-being of employees, customers, suppliers, the local community, the larger society, other nations, and the environment. Weiss includes twenty-three cases that immerse students directly in contemporary ethical dilemmas. Eight new cases in this edition include Facebook's (mis)use of customer data, the impact of COVID-19 on higher education, the opioid epidemic, the rise of Uber, the rapid growth of AI, safety concerns over the Boeing 737, the Wells Fargo false saving accounts scandal, and plastics being dumped into the ocean. @publisher
Chapter 1 Business Ethics, the Changing Environment, and Stakeholder Management - Level 1.1 Business Ethics and the Changing Environment - Level 1.2 What Is Business Ethics? Why Does It Matter? - Level 1.3 Levels of Business Ethics - 1.4 Five Myths about Business Ethics - 1.5 Why Use Ethical Reasoning in Business? - 1.6 Can Business Ethics Be Taught? - 1.7 Plan of the Book -- Chapter 2 Ethical Principles, Quick Tests, and Decision-Making Guidelines - 2.1 Ethical Reasoning and Moral Decision Making - 2.2 Ethical Princi ples and Decision Making - 2.3 Four Social Responsibility Roles - 2.4 Levels of Ethical Reasoning and Moral Decision Making - 2.5 Identifying and Addressing Ethical Dilemmas - 2.6 Individual Ethical Decision-Making Styles - 2.7 Quick Ethical Tests - 2.8 Concluding Comments -- Chapter 3 Stakeholder and Issues Management Approaches - 3.1 Stakeholder Theory and the Stakeholder Management Approach Defined - 3.2 Why Use a Stakeholder Management Approach for Business Ethics? - 3.3 How to Execute a Stakeholder Analysis - 3.4 Negotiation Methods: Resolving Stakeholder Disputes - 3.5 Stakeholder Management Approach: Using Ethical Principles and Reasoning - 3.6 Moral Responsibilities of Cross-Functional Area Professionals - 3.7 Issues Management: Integrating a Stakeholder Framework - 3.8 Managing Crises -- Chapter 4 The Corporation and External Stakeholders: Corporate Governance: From the Boardroom to the Marketplace - 4.1 Managing Corporate Social Responsibility in the Marketplace- 4.2 Managing Corporate Responsibility with External Stakeholders - 4.3 Managing and Balancing Corporate Governance, Compliance, and Regulation- 4.4 The Role of Law and Regulatory Agencies and Corporate Compliance - 4.5 Managing External Issues and Crises: Lessons from the Past (Back to the Future?) -- Chapter 5 Corporate Responsibilities, Consumer Stakeholders, and the Environment - 5.1 Corporate Responsibility toward Consumer Stakeholders - 5.2 Corporate Responsibility in Advertising - 5.3 Controversial Issues in Advertising: The Internet, Children, Tobacco, and Alcohol - 5.4 Managing Product Safety and Liability Responsibly - 5.5 Corporate Responsibility and the Environment -- Chapter 6 The Corporation and Internal Stakeholders: Values-Based Moral Leadership, Culture, Strategy, and Self-Regulation - 6.1 Leadership and Stakeholder Management -6.2 Organizational Culture, Compliance, and Stakeholder Management- 6.3 Leading and Managing Strategy and Structure -6.4 Leading Internal Stakeholder Values in the Organization -6.5 Corporate Self-Regulation and Ethics Programs: Challenges and Issues -- Chapter 7 Employee Stakeholders and the Corporation - 7.1 Employee Stakeholders in the Changing Workforce - 7.2 The Changing Social Contract between Corporations and Employees - 7.3 Employee and Employer Rights and Responsibilities - 7.4 Discrimination, Equal Employment Opportunity, and Affirmative Action - 7.5 Sexual Harassment in the Workplace - 7.6 Whistle-Blowing versus Organizational Loyalty -- Chapter 8 Business Ethics and Stakeholder Management in the Global Environment - 8.1 The Connected Global Economy and Globalization - 8.2 Managing and Working in a Different Global World: Professional and Ethical Competencies - 8.3 Societal Issues and Globalization: The Dark Side - 8.4 Multinational Enterprises as Stakeholders - 8.5 Triple Bottom Line, Social Entrepreneurship, and Microfinancing - 8.6 MNEs: Stakeholder Values, Guidelines, and Codes for Managing Ethically - 8.7 Cross-Cultural Ethical Decision Making and Negotiation Methods.
