ESCP Europe

Cross-Cultural Management: Essential Concepts introduces readers to the fundamentals of cross-cultural management by exploring the influence of culture on interpersonal interactions in organizational settings and examining the ever-increasing number of cross-cultural challenges that global managers face in todays workplace. The Fourth Edition reflects the most current thinking on the topic and includes a series of new features including: Enhanced coverage of language issues, offering strategies for improving communication in multinational companies (Ch.6) New discussions about the relationship between immigration and international management (Ch. 11) Increased emphasis on understanding the mechanisms of cross-cultural interactions Best practices for transferring knowledge across cultures (Ch.9) Expanded coverage of cross-generational considerations (Ch.11) New and updated examples, statistics, discussion questions and references. The book is complemented by a companion website featuring a range of tools and resources for lecturers, including chapter-specific PowerPoint slides, and a Microsoft Word test bank containing multiple-choice, true/false, and open-ended questions for each chapter. Suitable reading for undergraduate and postgraduate students taking Change Management courses.

TABLE OF CONTENTS -- PART I: MANAGEMENT AND CULTURE - Chapter 1: Introduction: The Challenging Role of the Global Manager -- Chapter 2: Describing Culture: What It Is and Where It Comes From -- Chapter 3: Comparing Cultures: Systematically Describing Cultural Differences -- Chapter 4: How Culture Works: Fundamentals of Cross-Cultural Interaction -- PART II: ROLES OF THE GLOBAL MANAGER -- Chapter 5: The Manager as Decision Maker: Cross-Cultural Dimensions of Decision-Making -- Chapter 6: The Manager as Negotiator: Communicating and Negotiating Across Cultures -- Chapter 7: The Manager as Leader: Motivation and Leadership across Cultures -- PART III: GLOBAL MANAGEMENT CHALLENGES -- Chapter 8: The Challenge of Multicultural Work Groups and Teams -- Chapter 9: The Challenge of International Organizations: Structure and Culture -- Chapter 10: The Challenge of International Assignments -- Chapter 11: The Challenge of Managing Across Cultures in the Future References -- Name Index -- Subject Index -- Subject Index.