ESCP Europe

"This book provides a treatment of operations strategy which is clear and well structured, and seeks to apply some of the ideas of operations strategy to a variety of businesses and organisations" - by Worldcat.

1. What is operations strategy? --- 2. Operations performance --- 3. Capacity strategy --- 4. Supply network strategy --- 5. Process technology strategy --- 6. Improvement strategy --- 7. Product and service development and organisation --- 8. The process of operations strategy - sustainable alignment --- 9. The process of operations strategy - substitutes for strategy? --- 10. The process of operations strategy - implementation.