Among the elite of top corporate leaders, a small group of standout CEOs achieves extraordinary results and performance. What sets them apart? To find out, the authors of CEO Excellence interviewed some of these exceptional leaders—Jamie Dimon of JPMorgan Chase, Satya Nadella of Microsoft, Kazuo Hirai of Sony, and others. They identified six categories of best practices, one of which—explored in Chapter 3—focuses on the organizational climate these leaders fostered within their teams. Drawing on numerous concrete examples, the authors detail how these CEOs encouraged healthy interactions, set the right pace for communication, and cultivated a careful balance between team spirit and strategic debate.