ESCP Europe

This book examines how partnerships between governmental organizations, private entities, and end-users drive innovation and digital transformation in public service delivery. Using real-world examples from Europe, including smart cities and eHealth, the book explores key challenges like coordination, leadership, and user involvement in collaborative projects. It provides practical frameworks and theoretical insights to address risks and power dynamics, offering strategies for fostering effective intergovernmental and public-private collaborations to create innovative, efficient public services in the digital age.