Reengineering the corporation : a manifesto for business revolution / Rev ed. Hammer & Champy

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Library: London

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CONTENTS: 1. The Crisis that will not go away 2. Reengineering - the Path to Change 3. Rethinking Business Processes 4. The New World of Work 5. The Enabling Role of Information Technology 6. Who will Reengineer? 7. The Hunt for Reengineering Opportunities 8. The Experience of Process Redesign 9. Embarking on Reengineering 10. One Company's Experience - Hallmark 11. One Company's Experience - Taco Bell 12. One Company's Experience - Capital Holding 13. One Company's Experience - Bell Atlantic 14. Succeeding at Reengineering 15. Questions that Readers Ask the Most

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Book | HAMMER, Michael

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